Dusit Thani Mactan Cebu Resort Cebu reviews

There were no entertainment or activities in the hotel. Not worth it! It was a terrible stay. If you are looking for a relaxing holiday, do not go here. It is not possible to purchase food or bev outside if you have paid for your stay. You will also need to pay a tripple fee for each bottle of wine. The front desk is not helpful when it comes infor... see more

The large infinity pool is my favorite. I was there with a friend for one day. The staff were very helpful and we had a great time.

This is a beautiful garden view.. I believe it's a village view. The sunset was beautiful over the pool.. and all staff were very helpful. This place is highly recommended! !

The hotel was great for us to stay 3 nights with our family. It was clean and comfortable, and there was great food. The staff were friendly and helpful. Great pool and beach. We had a great time and will definitely return.

It is so beautiful. It is however very remote and has no amenities. The return doctor was very good. The pool is what drew me back.

Love the sunset

) bell boy Concierge The service of the restaurant staff is also attentive. Recommended for those who want to relax Go to the pool first thing in the morning Relax in your room and spend the evening relaxing by the pool. You can feel very refreshed. I can t help it because of the location Grab taxis are hard to catch. Just ask the concierge Just ... see more

When i tried watching TV, all channels seemed buffering, disappointing . Food is okay.

Great 180 degree view of the Cebu Sea. Instagrammable infinity pool.

) Full review of a core art man 1. Room smells weird so bring antihistamines 2. Breakfast Food do not expect if you are used to okay 5 star buffets in other countries and in Manila. They need to change their spatula, it s so weird that it s still used for fried eggs. Or just use a stainless steel 316 flexible spatula. 3. Tradewinds you wi... see more

Spa Therapist called Noreen is unrivalled both myself and my family think she had given us the best massage experience ever. Downside beach is mediocre.. sand is rough and unclean.. Service is unacceptably slow. Room is small. Upside there are lots of choices in the breakfast buffet and everything is fresh and tasty. The pool is beautiful too.

Good service and good room conditions.

There is nothing 5 Star about. Most inept staff I have ever seen. Tourist trap for Koreans

Booking 02/14/23 for 2 night deluxe room overlooking the ocean. The bathroom is not well-designed and there are no hot water taps. The lobby bar has a view of the beach and you may be able to order with a few people.

This place is unique in its ability to provide exceptional service, despite being in an isolated environment.

Poor service. Room was not ready for us after we waited too long. Additional bed wasn't set up.

Gabriel at the Front Desk was extremely helpful and we had the most wonderful experience in Dusit Thani Mactan Cebu. We were greeted with complimentary sweets, in the form macaroons. The staff were very friendly. We also received useful advice from Gabriel about where to go. We are certain that we will return soon.

It is a beautiful hotel with a great staff. The pool and bar were fantastic.

I booked way in advance and emailed them to inform them of the arrival date. They also gave permission to charge my credit card for all incurred expenses. Then, they called me to request payment for room service. This was not even 1 of the charges. However Jerry, the bartender at Dusit, was fantastic. He asked about our experience and apologized fo... see more

For a long time, I doubt there will be return visits.

Although the hotel is nice looking, it lacks great location and food.

BEST BREAKFAST The worst day-food sunset grill was slow to prepare and every item except fries was not recommended. I was shocked that dusit made such a mistake on their restaurant. Although the buffets were excellent, the quality of the food was terrible.

It is a huge housekeeping problem at this resort. We checked into a deluxe Kong room on Dec 26th at 3:00 pm. However, the temporary room at ground floor wasn t available until almost 7pm. The staff refused to speak to us. I also witnessed staff at the pool and gym running out of towels. We also expressed our appreciation to Karen for giving us the ... see more

In December 2022, we stayed 8 nights at this hotel. The hotel was average. Food and service were poor.

The Dusti Thani restaurant was very poor and the food is not special. However, the prices for the meal are excellent.

Although it wouldn't be rated 5 stars, it is okay.

This 5 star resort is operated by a huge Thai multinational hospitality company based in Bangkok with 36 hotels and resorts in 12 countries This property in Mactan is huge and quite an impressive property although quite understaffed Service is slow and wait time to get our food and drinks was about 30 minutes The staff however are courteous fr... see more

Dusit Thani a beautiful pool and is the longest infinity pool I ever seen also the hotel restaurant has a huge and I think the best crispty pork belly I ever had in the Philippine or New York and Puerto Rico My ocean view hotel room was nice sevice was good and the free WiFi had good connectivity There is a man made beach but it s small and ... see more

I would say this place is one of the best resorts in Mactan Cebu This resort is pretty new although they got hit pretty bad with Cebu s strongest typhoon Odette back in 2021 they still thrive to give the best service they can give to the public Stayed here for 2 nights and we were given the best service from check in concierge use of the poo... see more

Wow What a beautiful resort We got to come here and swim for the afternoon We also ate in the little cafe My aunt and uncle stayed here for a couple of days so I hope to stay here in the future They have a stunning infinity pool with views to the beach front The lobby bar is where we found ourselves most of the time It truly is a very nice ... see more

We arrived at post sunset and expected not much to do or see since it s night time It was an under estimation of this newly opened resort We had such great time night swimming at the well lit and majestic infinity pool was very well accommodated at the Sunset Sports Bar and took a nice stroll of the coconut tree lined beachfront at night

A newly opened grand resort less than a year elegant and trendy their infinity pool is the most popular feature of this resort especially for those IG photo shots Their rooms are very modern clean and comfortable Their restaurants are delicious and most of all their service is top notch Very recommended In time this resort will grow i... see more